Personal Development

Time Management

Have you ever wondered where your time really goes? Are you spending your time on the things that really matter? Do you seem to have more and more to do and less and less time to do it in?

Telephone Answering Skills

To the customer, the person who answers the phone IS the company!

Introduction to Counselling

Do you find yourself having to counsel colleagues, clients or friends? How much can you reasonably take on without damaging yourself or the person you're trying to help? Would you like to learn more about this skill, how it differs from giving advice, coaching, therapy and other types of help?

Dealing with Difficult Situations

A workshop for anyone who has to deal with people who may be distressed or need emotional support

Assertiveness Workshops

Do you have difficulty saying no? Do you end up overloaded, trying to please too many people?