Assertiveness Workshop

Do you have difficulty saying no?
Do you end up overloaded, trying to please too many people?
Are you worried about offending or upsetting people?

Learning outcomes

• Which parts of your life could be improved by being more assertive
• The difference between assertiveness and selfishness
• Why assertive behaviour achieves a better outcome for everyone
• How to tackle your problems without feeling guilty
• The power of emotional intelligence – managing your own and others’ emotions
• How to adjust your approach to suit different personality types

Day one:  problem analysis, theories, practice and action plans
Day two:  follow-up half day to see how you got on, get some more ideas and support each other